Remote Managed Service Plan

IT Services & Tech Support for businesses

Your business is highly dependent on technology and you can't afford down time. Are you looking for supplemental IT services and tech support? Your business currently has a technically savvy person who provides tech support but is not an full-time IT professional. Or maybe you have a full-time IT person who gets a little bit overwhelmed. Either way, Catalyst Computer Technologies can help with the perfect IT service plan to meet your needs.

The Remote Managed Service Plan is for businesses looking to supplement their computer support. Hire Catalyst to make sure your computers, network, and servers are always monitored and problems are avoided. Catalyst will work closely with your existing computer support staff to assist in meeting your tech support needs. All of the services below are included in the plan so your business gets the IT services it needs and you stay within budget.

Tech Support

You and your employees will have virtually unlimited tech support. Catalyst's response times are excellent and the technicians easy to work with!

Network Management

Your network and computers need to be secure. Catalyst's IT service plan includes enterprise-level antivirus and antispyware software at no additional cost. Catalyst manages the users on your network and will set up security based on your policies. No one has time to deal with spam so Catalyst prevents up to 98% of e-mail-born spam from entering your network and e-mail system.

Server Management

Server monitoring 24 hours a day 7 days a week. Catalyst's system will notify us and your on-site technical staff when one of your servers is down. Catalyst provides an inventory of hardware and software, helping you keep track of your assets. The detailed reports can even show how many memory slots are unused in a server without anyone even opening it up! Data backups are critical so you don't lose important information. Catalyst creates off-site copies so your data is always recoverable. Catalyst can host your website at no additional cost.

Catalyst's Remote Managed Service Plan supplements your business' existing computer support & IT services. For a low monthly fee, Catalyst can provide the IT tech support you need.

Request a quote for proactive IT services and tech support today!