Assess Why Your Business Should Outsource IT

Small business budgets require controlled technology costs for hardware, software, and labor. Outsourcing IT labor via Managed Service Plans provides the best return on investment for most small businesses due to the low, predictable cost structure of best-practice services provided by industry experts.

A single, full-time IT support employee has two significant disadvantages. First, the salary of a well quality senior systems administrator can easily cost over $100K (USD) per year**. Growing a staff at this salary is not plausible for most small businesses. With a Managed Service Plan from Catalyst, however, your budget requirements will be drastically lowered, leaving you with more cash to power your business.

Second, the skillset of direct IT employees will be limited to their individual experiences, limiting the potential of your IT investment to the capabilities of a few people, at most. But with Catalyst as your IT provider, hundreds of thousands of collective hands-on experience will be guiding your business, and at a cheaper cost that direct employees.

IT is critical to today’s businesses, and as Catalyst's support plans are specifically tailored to optimizing your IT experience, it seems silly *not* to go with a Catalyst Managed Service Plan. Here are some additional clear reasons to use Catalyst Computer Technologies as your new Managed IT Service Provider:

24/7 support

• 4-hour onsite response time
• 2-hour remote response time

Remote access

• 24/7 access
• Available for all users

Core IT infrastructure

• Consulting
• Planning / designing
• Procurement
• Implementation
• Maintenance / management

Enterprise-level IT solutions

• Certified network installation and service
• Anti-spam / anti-virus protection
• Personalized e-mail services
• VoIP telephone solutions
• Automated off-site backups
• Secure wireless network installations

Reduced operational expenses

• Cost-effective managed service plans
• Integrated technologies
• Reduced staff, deployment, and maintenance costs
• Simplified operations with extensive services
• Less downtime
• Increased employee productivity

Professional customer service

• Certified technicians
• Single source of contact and fulfillment
• Instant communication capabilities to Help Desk
• Ticketing process that allows anyone to contact Help Desk
• Fast response time

Proactive system maintenance and support

• Automated updates
• Virus and spyware monitoring
• Spam prevention
• Hardware and software monitoring

Many businesses opt to hire numerous levels of expensive specialists to build an efficient IT support department. Catalyst Computer Technologies can support all these levels with cost-saving measures that allow you to focus on your business while we manage the IT services.

Start saving today by contacting us for a free quote.


**Approximate 60th percentile wage for Senior Systems Administrators in Phoenix, Arizona from Salary.com, 2009.